Yes. Delivery is free for all orders and already included in the price. You will receive full tracking details once your package is shipped.

Most orders are processed within 1 to 2 business days. During busy periods it may take a little longer, but we always prepare packages as quickly as possible.

Standard delivery usually takes 5 to 12 days depending on your location. You will receive a tracking link as soon as your package is on the way.

Yes, every order includes tracking. A link will be sent to your email once your parcel is shipped.

In some cases multiple items from the same order travel separately. This depends on availability and helps your order reach you sooner. Each package comes with its own tracking link so you can follow everything without confusion.

Delays sometimes happen because of carriers or customs. If your tracking information stops updating, contact us and we will check everything for you.

If your order has not been shipped yet, we can usually update or cancel it. Contact us as soon as possible and we will assist you.

Send us the correct address quickly. If the order has not left our warehouse yet, we will update it for you.

Send us a short message with a photo and your order number. We will send a replacement or issue a refund.

Yes, refunds are available. Contact us within 30 days of delivery and we will help you with a simple return or refund process.

Yes. All products we offer follow accepted safety standards for their recommended age groups. We choose items we would confidently give to our own families.

Recommended ages are listed on each product page. If you are unsure which toy fits best, contact us and we will help you choose.

Yes, the product you receive will match the photos. There may be small color differences because of individual screens, but the design and features stay the same.

Some products include batteries and some do not. This information is always shown on the product page.